Payroll System Glitch

Due to an error in moving to the new payroll system at Utah State University, some of the student employees’ paychecks were not direct-deposited or mailed on Jan. 10 as scheduled. This was not a Banner-wide problem; it was somewhat limited to Housing and Food Services, Facilities and Continuing Education/Extension, as well as some other units on a case-by-case basis.

 

Action has been taken to address the issue. Approximately 200 Continuing Education/Extension checks for employees who work outside of Logan were delivered to the centers for distribution Jan. 12. Approximately 700 Logan-based employees who did not receive their paychecks were able to pick them up Jan. 12 from 9 a.m.-4 p.m. in the International Lounge at the Taggart Student Center. Checks that were not picked up during those hours are available in the Payroll Office in Room 26, Old Main (797-1059).

 

“We apologize for this error and for the inconvenience that it may have caused  employees,” said Terry Hodges, director of Human Resources. If employees need a letter of explanation for their bank or a creditor or have incurred fines or late charges due to this error, they should bring a copy of their bank statement and the fees in question to the Payroll Office.

 

The university will produce one more round of checks to pay any unresolved payments for December. Information needs to be received in either Human Resources or Payroll by Wednesday, Jan. 18, for these payments.